10 things in tech you need to know today, November 21

Facebook CEO Mark
Zuckerberg.
AP

Good morning! This is the tech news you need to know this
Wednesday.

1. 
   Mark Zuckerberg gave an interview to CNN about the bombshell
   New York Times exposé. The Facebooks CEO said
   stepping down as chairman is “not the plan,” and voiced support
   for his COO Sheryl Sandberg.
2. In a memo
   obtained by TechCrunch, Facebook’s outgoing head of public
   policy Elliot Schrage said he was to blame for hiring the PR
   firm Definers. Schrage confirmed that Facebook
   asked Definers to smear critics, including George Soros.
3. 
   Facebook’s ad platform crashed, causing chaos just days before
   Black Friday. Facebook’s Ad Manager crashed
   leaving would-be advertisers unable to create new campaigns.
4. 
   Apple’s App Store and Apple Music went down for 32
   minutes. It’s not clear what caused the problems,
   or how they were fixed.
5. 
   Snapchat’s parent company is trying again with a new version of
   its Spectacles glasses, this time with two cameras, at a price
   of $350. According to Cheddar, Snap is planning to
   produce around 24,000 pairs of the newest model, a huge
   difference from the 800,000 units the company ordered of its
   first generation glasses in a big overestimate of customer
   demand.
6. 
   Facebook staff have voiced a “huge upswell” of support for
   Sheryl Sandberg after she reportedly feared for her job, a
   company exec told Business Insider. Patrick
   Walker, one of Facebook’s most senior executives outside the
   US, also said that the internal debate around Facebook’s crisis
   management has been “robust.”
7. 
   Jeff Bezos named his newest “shadow,” a technical adviser who
   will follow the billionaire CEO to all of his
   meetings. Amazon CEO Jeff Bezos has named Wei Gao
   as his new technical adviser, according to a CNBC report.
8. 
   Israel is pleading for help from the US government after Airbnb
   removed listings in Israeli settlements in West
   Bank. While Palestine’s chief negotiator welcomed
   Airbnb’s decision, Israel called it a “wretched capitulation.”
9. 
   Pixel 3 users are reporting that the best smartphone camera in
   the world has a crippling bug. Google Support and
   Pixel Community Managers have confirmed that Google is aware of
   the issue and that a fix is in development.
10. 
    Amazon employees are reportedly already buying up apartments in
    New York City, and they started before the company even
    announced HQ2. In the week since Amazon announced
    plans to open headquarters in Long Island City, a neighbourhood
    in Queens, New York, brokers say they’ve seen a spike in
    interest from employees, The Wall Street Journal reports.

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