Slack’s rapid rise and upcoming IPO are clear signs of the ripe opportunity to be had in the field of enterprise messaging. Today, a startup that’s...
On the heels of Google buying analytics startup Looker last week for $2.6 billion, Salesforce today announced a huge piece of news in a bid to...
The rising popularity of omni-channel commerce — selling to customers wherever they happen to be spending time online — has spawned an army of shopping tools...
The smartphone revolution has well and truly disrupted the world of banking. A wide range of startups have cropped up that have completely removed the need...
If you are among those who thought that the scooter market sounded a little overhyped and overcrowded, we’ve gotten wind of a deal that could point...
LinkedIn has long eyed China as an important country to offset slowing growth in more mature markets. But now it’s calling time on a localized effort...
The pace of malicious hacks and security breaches is showing no signs of slowing down, and spend among enterprises to guard against that is set to reach...
On the heels of customer service company Zendesk announcing an acquisition to expand its omnichannel offering, one of the upstarts nipping at its heels has announced...
Warranties for purchased products is a $40 billion annual market. But in their current form, they are considered by some to be one of the bigger...
One of the bigger developments in customer services has been the impact of social media — both as a place to vent frustration or praise (mostly...