Finance
Elon Musk says Tesla customers may get delayed response
Tesla CEO Elon
Musk.
Rich Pedroncelli / Associated
Press
Some Tesla customers will have to wait longer to get a response
from customer service due to a significant increase in vehicle
deliveries, CEO Elon Musk said via Twitter on Wednesday.
“Due to a large increase in vehicle delivery volume in
North America, Tesla customers may experience longer response
times. Resolving this is our top priority,” he said.
Tesla did not immediately respond to a request for comment
on how long the extended response times will last or what
percentage of customers may be affected.
Musk’s tweet came one minute after he replied to a
Twitter user who said that Tesla’s customer service was not
responding to his emails as he prepared for delivery of a Model
3.
“My apologies, am working on this exact issue right now,”
Musk said
in response.
Have a Tesla news tip? Contact this reporter
at [email protected].
Get the latest Tesla stock price here.
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